Privacy policy
1. Data Controller
The party responsible for data processing on this website is:
AUR Naturals UG (haftungsbeschränkt)
Dietingerstr. 13
78661 Dietingen
contact@aur-naturals.de
2. General Information on Data Processing
We take the protection of your personal data very seriously. We process your data exclusively on the basis of the statutory provisions (GDPR, BDSG, TMG).
Personal data means any information relating to an identified or identifiable natural person, such as name, address, email address, and payment details.
3. Data Collection When Visiting Our Website
When you access our website, Shopify (our hosting provider) automatically collects information transmitted by your browser. This includes:
• IP address
• Date and time of access
• Browser and operating system used
• Referrer URL
• Pages visited
This data is processed to ensure the smooth operation of the website and to improve our services.
4. Use of Our Online Shop
When you place an order in our shop, we process your personal data for the purpose of fulfilling the contract. This includes:
• First and last name
• Billing and shipping address
• Email address
• Payment information
• Order details
The processing is based on Art. 6 (1) lit. b GDPR (performance of a contract).
5. Payment Service Providers
For the processing of payments, we use external payment service providers (e.g., Shopify Payments, PayPal, Klarna, credit card providers). The payment data you provide is transmitted directly to the respective payment service provider.
Data is processed exclusively for the purpose of payment handling. For further details, please refer to the privacy policies of the respective payment providers.
6. Data Sharing
Your data will only be shared if this is necessary to fulfill the contract (e.g., with shipping service providers such as DHL, UPS, Hermes). Your data will not be shared beyond this without your explicit consent.
7. Cookies & Tracking
Our website uses cookies to enable and improve the user experience. Cookies are small text files stored on your device.
You can configure your browser to decide whether cookies are saved. Please note that disabling cookies may limit the functionality of our website.
We also use analysis and marketing tools provided by Shopify and, where applicable, third parties (e.g., Google Analytics, Meta Pixel) to improve our offering. These services may use cookies or similar technologies.
8. Newsletter
If you subscribe to our newsletter, we store your email address and, if applicable, your name in order to send you regular updates and offers.
You can withdraw your consent at any time by using the unsubscribe link in the newsletter.
9. Duration of Data Storage
We store your personal data only for as long as necessary to achieve the purposes stated above or as long as required by statutory retention periods.
10. Your Rights
You have the following rights at any time:
• Access to your stored data
• Rectification of inaccurate data
• Erasure of your data
• Restriction of processing
• Data portability
• Objection to the processing of your data
To exercise these rights, please contact us at: contact@aur-naturals.de.
11. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
12. Changes to This Privacy Policy
We reserve the right to amend this privacy policy when necessary to ensure it always complies with current legal requirements.